Relational Skills and Corporate Productivity

Becchetti LeonardoMancini SaraSolferino Nazaria
CEIS Research Paper
Based on results of the different fields of the game theoretic literature on strategic interactions and social dilemmas, gift exchange and procedural utility, we argue that corporate social responsibility and relational skills i) with other firms; ii) between employers and workers iii) among workers and iv) with stakeholders are associated to positive effects on productivity. We test our research hypothesis on a large representative sample of Italian firms including the universe of medium and large companies and accounting for 91.3 percent of domestic employees. We find that companies with higher relational skills report significantly higher value added per worker after controlling for relevant concurring factors. More specifically, the identified significant skill related components are: i) corporate policies considering strategic workers’ wellbeing; ii) team working attitudes considered as priority soft skills when hiring workers; iii) initiatives in favour of the productive network operating in the same local area and iv) involvement of stakeholders in CSR projects.

Download from REPEC

Download from SSRN

Number: 530
Keywords: relational skills, corporate productivity, gift exchange, team working
JEL codes: L22, L25, L14, J53
Volume: 20
Issue: 1
Date: Tuesday 25 January 2022
Revision Date: Tuesday 25 January 2022